Privacy Policy

What Is Personal Data at RTNX?

At RTNX, we believe strongly in fundamental privacy rights — and that those fundamental rights should not differ depending on where you live in the world. That’s why we treat any data that relates to an identified or identifiable individual or that is linked or linkable to them by RTNX as “personal data,” no matter where the individual lives. This means that data that directly identifies you — such as your name — is personal data, and also data that does not directly identify you, but that can reasonably be used to identify you — such as the serial number of your device — is personal data. Aggregated data is considered non‑personal data for the purposes of this Privacy Policy.

This Privacy Policy covers how RTNX or an RTNX-affiliated company (collectively, “RTNX”) handles personal data whether you interact with us on our websites or in person (including by phone). RTNX Privacy Policy does not apply to how third parties define personal data or how they use it. We encourage you to read their privacy policies and know your privacy rights before interacting with them. 

Personal Data RTNX Collects from You

At RTNX, we believe that you can have great products and great privacy. This means that we strive to collect only the personal data that we need. The personal data RTNX collects depends on how you interact with RTNX. Descriptions of how RTNX handles personal data for certain individual services are available either in settings related to those features.

RTNX may collect a variety of information, including:

  • Device Information. Data from which your device could be identified, such as device serial number, or about your device, such as browser type
  • Contact Information. Data such as name, email address, physical address, phone number, or other contact information
  • Payment Information. Data about your billing address and method of payment, such as bank details, credit, debit, or other payment card information, RTNX will only collect your payment information if you use any of our paid services.
  • Transaction Information. Data about purchases of RTNX products and services or transactions facilitated by RTNX, including purchases on RTNX platforms
  • Fraud Prevention Information. Data used to help identify and prevent fraud, including a device trust score
  • Usage Data. Data about your activity on and use of our offerings, such as app launches within our services, including browsing history; search history; product interaction; crash data, performance and other diagnostic data; and other usage data
  • Location Information. We will only use it to confirm that if our service is available in your country or not.
  • Health Information. Data relating to the health status of an individual, including data related to one’s physical or mental health or condition. Personal health data also includes data that can be used to make inferences about or detect the health status of an individual.
  • Fitness Information. Details relating to your fitness and exercise information where you choose to share them
  • Financial Information. Details including salary, income, and assets information where collected, and information related to RTNX-branded financial offerings
  • Other Information You Provide to Us. Details such as the content of your communications with RTNX, including interactions with customer support and contacts through social media channels
     

You are not required to provide the personal data that we have requested. However, if you choose not to do so, in many cases we will not be able to provide you with our products or services or respond to requests you may have.

Protection of Personal Data at RTNX

At RTNX, we believe that great privacy rests on great security. We use administrative, technical, and physical safeguards to protect your personal data, taking into account the nature of the personal data and the processing, and the threats posed. We are constantly working to improve on these safeguards to help keep your personal data secure.

Our Companywide Commitment to Your Privacy

To make sure your personal data is secure, we communicate our privacy and security guidelines to RTNX Team and strictly enforce privacy safeguards within the company.

Children and Personal Data

RTNX does not collect any single piece of data or information from a person (child) who is less than 13 years old. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

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